Quick Summary
If you need to speak with the Inland Revenue Department (IRD) about GST in New Zealand, you can typically contact them via their phone lines or by sending a secure message through your myIR account. Their contact details are available on ird.govt.nz, and specific numbers may exist for business or GST-related enquiries.
Details
Getting in Touch with the IRD for GST Assistance
Sometimes, complex GST queries or specific situations require direct communication with the Inland Revenue Department (IRD). Here are the common ways to get support:
- Phone: The IRD provides dedicated phone lines for businesses and tax professionals. You can find the most current phone numbers on their official website, ird.govt.nz. Be prepared with your IRD number and any relevant documentation when you call.
- myIR Secure Mail: For less urgent queries or to provide specific information securely, you can send a message through your myIR account. This method ensures your communication is tracked and keeps your personal tax information confidential.
- In-Person (Limited): While most services are online or over the phone, some IRD offices may offer limited in-person support. It's always best to check their website or call ahead to confirm availability and make an appointment if necessary.
- Tax Professionals: For complex issues, consulting a tax accountant or advisor who specialises in New Zealand tax law is often recommended.
Source: GST guide (IR375)